FAQ-Frequently Asked Questions

How long will it take me to feel better? Will I have a full recovery?

One of the most frequent questions we are asked by our patients is, “How long will it take me to feel better?” While nobody can answer this with 100% accuracy, certain mental health markers help our psychiatrists determine a response specific to you and your needs. Read more here.

What can I expect during my first appointment?

A patient’s first psychiatric visit can be daunting. Our goal at Potomac Psychiatry is to make you feel comfortable and at ease from the very first appointment. Read about our compassionate method and first appointment expectations.

Can you help me understand your use of genetic testing?

Genetic testing can help our doctors create a more precise treatment plan tailored to your unique genome. Read about the genetic testing process and the many genetic testing benefits.

Why don’t you take insurance?

Potomac Psychiatry does not take insurance—rather, we work with you and your insurance company to make sure the reimbursement process is as pain-free as possible. Read more about the insurance reimbursement process and how we help.

Why are your fees so high?

The trial-and-error approach to psychiatry can lead to patients being in treatment for years—if not decades—costing them time, energy, money and creating a lot of psychological distress. Read about Potomac Psychiatry’s fee structure and why our model is different.

What is the best way to get in touch with my doctor, and to request meds? How do I know if the prescription was sent?

Whether you have an administrative question for our staff or a refill request for your doctor, Potomac Psychiatry prioritizes responsiveness. Read more about contacting your doctor, and, requesting prescription medication.

What is a prior authorization and do I need it to get my medication? 

If you’ve been denied coverage on a specific medication or treatment by your insurance company, Potomac staff can issue a prior authorization asking them to reconsider. Find out why the prior authorization option is often successful.

What is your cancellation policy?

Need to cancel your appointment? We are here to help. Please read our cancellation policy