Our Office Staff
Our Office Staff
Our goal is to make each of your experiences with Potomac Psychiatry positive, productive and professional. When you visit, call, or message us, you become our number one priority. Contact us to discuss your needs, and if you decide to move ahead we will facilitate scheduling your first appointment. Our office staff is at your service, and look forward to providing you the best care possible.
Terry D. Vinston, Director of Marketing & Operations
As Director of Marketing for Potomac Psychiatry Terry is responsible for continuously improving a number of aspects of patient care to improve levels of patient satisfaction, and for creating and implementing traditional and Web-based marketing initiatives. Terry also oversees all of the daily operations for the practice and aspires to keep company morale at its highest possible level. Terry works to enhance the relationship with outside referral sources and also maintains the practice’s online presence. Terry grew up in Potomac, MD and went on to attend Pennsylvania State University where he received his undergraduate degree in Labor studies and Employment Relations while also completing minors in Business and Psychology. Terry enjoys developing new marketing concepts and operational procedures for Potomac Psychiatry to provide exceptional levels of patient satisfaction. In his free time, Terry enjoys spending time with his wife Bree and traveling.
Jillian Wasser, Director of Patient Relations
Jillian comes to Potomac Psychiatry with over three years of experience in the health care industry. She uses her warm, caring, and bubbly personality to provide the highest standard of administrative support and services to patients. Jillian is a Montgomery County native and attended Thomas S. Wootton High School before receiving her Bachelor’s Degree in Public Health from the University of Maryland, College Park. In her role as Director of Patient Relations, Jillian serves as expert liaison between the doctors and patients, ensuring that all non-medical requests are carried out as efficiently and expeditiously as possible. She works closely with patients and outside resources to augment and optimize our non-clinical patient services. Jillian feels most gratified when she directly helps patients as they progress through their treatment and feels a part of transforming their lives in a positive direction. She is passionate about psychology and the process of healing, and is taking her passion to graduate school, where she is currently studying for her Master’s Degree in Secondary Education, with an emphasis on Social Studies, to be able to teach college psychology at the high school level. Outside of the office, Jillian can be found spending time with her Puggle, Jackson.
Ashley Henderson, Assistant Director of Patient Relations & Assessment Specialist
Ashley is passionate about enhancing the patient experience. Her customer service expertise and outgoing personality combine to make her proficient and positive. Ashley has a strong desire to help others and her encouraging attitude is valued by our patients and all of her colleagues here at Potomac Psychiatry. She challenges herself to understand and effectively communicate all patient requests in order to improve patient care. Ashley is currently studying biology and life sciences at Montgomery College with plans to continue her career in the medical field after graduation. During her free time, Ashley enjoys yoga, studying Japanese, traveling, and drawing.
Monica Glatz, Patient Service Representative
Monica works to maintain positive patient relationships by having an open and warm attitude; a quality she attributes to her Virginia roots. A native of the Tidewater area, she moved west to attend Radford University where she earned a Bachelor’s degree in Communication. Monica continuously strives to uphold the highest degree of patient satisfaction by serving as the liaison between patient and physician. Her goal is to play a positive role in the patient experience by making patients feel welcome from the moment they first step into Potomac Psychiatry. In her free time, she enjoys spin classes, new experiences, and spending time with family, friends, and her dogs Lucy and Maggie.